Privacy Policy

At Flowzent Tech Ventures ("Flowzent", "we", "us", or "our"), privacy is fundamental to our mission. This policy outlines how we handle your data with the transparency and security you expect from a next-generation AI infrastructure company.

1. Information We Collect

We collect distinct categories of information depending on how you interact with our platform:

• Account Information: Name, professional email, company affiliation, and authentication credentials.
• Usage Data: API call logs, model performance metrics, error rates, and platform interaction patterns.
• Content Data: Files, datasets, or prompts you explicitly upload for processing. Note: We strictly do not use your proprietary Enterprise Data to train our foundation models without explicit written consent.

2. How We Use Your Data

Your data powers the Flowzent experience. Specifically, we use it to:

• Provide, maintain, and improve our services (e.g., debugging latency issues).
• Process transactions and send related notifications (invoices, usage alerts).
• Detect and prevent fraud, abuse, and security incidents.
• Comply with legal obligations and enforce our Terms of Service.

3. Data Retention & Deletion

We retain personal data only as long as necessary to fulfill the purposes for which it was collected. You have the right to request full deletion of your account and associated data at any time via your account settings or by contacting contact@flowzent.com.

4. International Data Transfers

Flowzent operates globally. Your information may be transferred to, stored, and processed in the United States or other countries where our facilities are located. We rely on Standard Contractual Clauses (SCCs) and adequacy decisions to ensure GDPR compliance.

5. Contact Us

For any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

Flowzent Tech Ventures, Inc.
Attn: Privacy Team
City Center,
Gwalior, Madhya Pradesh
India
Email: contact@flowzent.com